I had coolsculpting done on my abdominal area. Initially, I treated the left side without any issues, but when I tried to treat the right side, the machine turned off, indicating a "thermal event." I have since gone back three more times to attempt treatment on the right side, but after about 10 minutes, the machine shuts off again with the same "thermal event" message. Any ideas why this keeps happening on the right side of my abdomen? We can't figure it out, and only the left side has been treated.
The thermal event you are experiencing may be due to the different distribution of fat on the right side and the applicator's inability to grab enough tissue. It's important to carefully examine the area and assess if there is enough subcutaneous fat. Newer applicators may have different gripping capabilities compared to older ones. I recommend discussing this issue with your physician and customer support for further guidance.
The thermal error indicates that either the temperature was not optimal throughout the entire treatment or there was insufficient contact between the applicator and the area being treated. However, as long as you reach the correct temperature for one hour, you can still expect to achieve good results. Best regards
The slight difference in fat deposits on one side of your abdomen may affect the grip of the CoolSculpting applicator, resulting in it not working properly. Your physician should be able to address your concerns and provide clarification. - [Doctor's Name]
If experiencing an error with a machine during a procedure, the provider can request assistance from the local training person to troubleshoot the issue.
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